What is the number one fear that keeps companies from making the move to a new software system? Complicated implementations and challenges with bringing employees on board can cause software investments to fall flat and run over budget. The solution is to partner with a software company like Merge IT that offers comprehensive training packages for all software products. Here’s how it works:
1. You Select The Software You Need
We will work with you to determine which software products are more relevant and useful to your organization. We will help you make the tough decisions about features and functionality that will really turn into results on your end.
2. We Will Begin Rolling Out Software in Phases
Our team will move department by department, rolling out software upgrades in a methodical, logical fashion that will create minimal disruptions to your daily operations. As we we work through each phase we will provide on-site and off-premise training for your entire team via seminars held at your location or web, video and phone conferences held online. We understand that all of our customers need the flexibility to choose a training schedule that works for their employees and customers, so we will work with you to develop a plan that ensures the highest level of training with the fewest interruptions.
3. We Will Continue Supporting Your Team
As long as you are partnered with Merge IT, you will have access to all of our online training tutorials and phone support services. Whenever a new employee comes on board, you can simply have them log in from your location to get caught up on everything they need to know. If one of your employees is struggling with a feature of your new software, give us a call and we can answer questions and provide guidance for how to complete the task with ease.
Training is the number one way to gain support for a big software move, and to ensure that the move goes off without a hitch. To learn more about how Merge IT can bring your team in line with your software investment goals, contact us today and speak with our implementation specialists!