To add greater focus to sales, service, and customer relations, Merge IT can adapt Microsoft Dynamics CRM to provide individual and aggregate sales data. This cloud-based software can be tailored to measure and inspire a company’s sales, service, and marketing strategies and performance.
Fast, affordable and flexible, Microsoft Dynamics CRM provides the following benefits when fully implemented:
Tie Marketing to Sales and profitability. CRM offers solutions to manage sales and marketing campaigns, create more targeted email campaigns, and help the company to maintain customer service in the most cost-efficient manner.
Increased sales success leads and opportunity, sales process management, competitor tracking, and mobility options for sales executives who are traveling.
Improve the sales qualifications of potential clients with the right information and reduce wasted effort from chasing unqualified leads.
Consolidate sales information and histories of existing customers and potential customers to improving efficiency and accuracy. Provide follow-up information for each client.
Managing specific processes and customer interaction may also benefit recruiting and organizations such as healthcare facilities and call centers to keep track of their communications and customer interactions.
Internally, the CRM systems offer a single accessible user experience that will allow the team members to manage their emails, appointments, and tasks within a single common framework. CRM will enhance teamwork and reduce confusion among the staff.
Clients can opt to access Microsoft Dynamics CRM suite of services in one of three ways:
